Privacy Policy for Santiago’s Painting LLC

Effective Date: March 1, 2026

Santiago’s Painting LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, Facebook Lead Ads, or other communication channels.

1. Information We Collect

When you submit a form, request a quote, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Property Address
  • Project Details (interior/exterior painting needs, timeline, etc.)
  • Any additional information you voluntarily provide

We may also collect limited technical data (such as IP address or browser type) when you visit our website.

2. How We Use Your Information

We use your information to:

  • Provide free estimates and respond to inquiries
  • Schedule consultations and services
  • Send appointment confirmations and updates
  • Communicate about your project
  • Improve our services and customer experience
  • Send occasional promotional offers (only if you opt in)

3. How We Collect Information

We collect information when you:

  • Fill out a Facebook or Instagram Lead Form (Meta Lead Ads)
  • Submit a form on our website
  • Call, text, or email us directly
  • Engage with our ads or social media

4. Sharing of Information

  • We do not sell your personal information.
  • We may share your information only with:
  • Trusted service providers (such as CRM systems, scheduling tools, or email platforms)
  • Marketing platforms (like Meta/Facebook) strictly for lead management and advertising
  • Legal authorities if required by law

5. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

You have the right to:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your information
  • Opt out of marketing communications at any time

To make a request, contact us using the information below.

7. Meta (Facebook & Instagram) Lead Ads

By submitting your information through our Facebook or Instagram Lead Ads:

  • You consent to being contacted by Santiago’s Painting LLC via phone, email, or text message
  • Your information is governed by both this Privacy Policy and Meta’s Privacy Policy
  • You can learn more about Meta’s data use here: https://www.facebook.com/privacy/policy/

8. Cookies & Tracking (If Website Applies)

Our website may use cookies or tracking tools to improve your browsing experience and analyze traffic. You can adjust your browser settings to disable cookies if you prefer.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

  • Santiago’s Painting LLC
    📞 Phone: (775) 323-9993
    📧 Email: info@santiagospaintingllc.com
    📍 Service Area: Reno, Sparks, Northern Nevada